Introduction
What Fiuit is, who it is for, and the building blocks you will use to take bookings, serve customers and run work with your team.
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Fiuit is a scheduling and work engine with an AI assistant that serves your customers on WhatsApp, Telegram and your website chat. Customers book by chatting; the system only offers times that really exist, holds them, confirms them and notifies your team. You run everything from a dashboard, and developers integrate through the REST API, webhooks, SDKs and MCP.
This documentation describes what is already available. Anything that does not exist yet is marked Coming soon.
Who it is for
Any business that sells someone's or something's time. Fiuit uses generic vocabulary (task, resource, service) and adapts to your trade with a starting template:
| Business | What is booked or done |
|---|---|
| Barbershop | One barber for 30 to 45 minutes |
| Aesthetics | A professional and a machine and a booth, at the same time |
| Clinic | A doctor and a consulting room |
| Restaurant | Seats in the dining room according to party size |
| Deliveries | Tasks that a courier picks from a queue, with a destination on the map |
What you will use
- Today: what needs doing now, your own work or the whole team's depending on your role.
- Inbox: every conversation from every channel in one place; take over whenever needed.
- Work: all tasks as a list, calendar or map, with actions per stage (take, release, complete, no-show).
- Customers, Services, Team and resources: your catalog and your people.
- Bot: personality, knowledge and simulator. Automation: rules and flows.
- Wagy: the dashboard assistant that helps you set everything up by chatting.
- Settings: Business, Status, Team, Channels, Developers, Webhooks and AI usage.
Channels
All channels use the same engine: a time booked on WhatsApp disappears instantly from the dashboard, the web chat and the API.
- WhatsApp with an AI assistant (text and audio).
- Web chat to paste into your site.
- Telegram with your business's own bot.
- Team Telegram: alerts and the "My day" Mini App.
Where to go next
- Getting started: from a business template to your first task, with Wagy.
- How it works: the life of a message and the engine's guarantees.
- Work and actions and Flows.
- If you build: API quickstart, SDKs and MCP.